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Account

How do I find my order?Sign in with the email you used at checkout to see every order, its status and delivered codes. Your order number starts with BEV-.

Buying

Which payment methods do you accept?We accept major credit and debit cards and the wallets Stripe offers in your country. Payment is processed securely by Stripe; we never see your full card number.

Delivery

When will I receive my voucher?Vouchers are delivered by email within 12 hours after your payment is confirmed. You can also see the code in your account under Orders once it has been delivered.

Redeeming

How do I redeem my voucher?Sign in to the exam provider (for Microsoft exams, Pearson VUE), choose your exam and time, and enter the voucher code at checkout. The code covers the exam fee for one attempt.

Refunds

Can I get a refund?Orders that have not been delivered can be cancelled for a full refund. Delivered codes are covered by our Refund & Cancellation Policy.

Still need help?

Send the support team your question and include an order number if you have one.

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